Contact us

If you have any questions from which the answer cannot be found in this menu, please contact us. You can e-mail or call us and we are happy to help you from Monday till Friday from 9 am - 9 pm CET with the exception of Dutch National Holidays. We respond to your e-mail on the same business day.

purple_telephoneFrom the Netherlands: 0031 (0)45 750 720 8 
From Belgium: 0032 (0)38 08 19 34
From Germany: 0049 (0)2151 98698 30
From France: 0033 (0) 170754079 
                           From all other countries: 0031 (0)45 750 720 8 

E-Mail

Opening hours Customer Service

Monday (CET)
09:00 - 21:00 o'clock
Tuesday (CET)
09:00 - 21:00 o'clock
Wednesday (CET)
09:00 - 21:00 o'clock
Thursday (CET)
09:00 - 21:00 o'clock
Friday (CET)
09:00 - 21:00 o'clock
Saturday
Closed
Sunday
Closed

Exceptional opening hours

25 December 2018 / Christmas
Closed
26 December 2018 / Christmas
Closed
27 April 2019 / King's Day
Closed
30 May 2019 / Ascension Day
Closed
10 June 2019 / Pentecost
Closed

Exchanges/ returns

In order to process your exchanges and returns efficiently and quickly, please send us your exchange request per e-mail only and do mention your order number please: [email protected]

In case of return you don't need to send an e-mail to preregister. You can find the return guidelines on the return form in your package and in our return policy. Please return your order within 30 days after receipt.

Our address

TopVintage is an online shop, we do not have brick and mortar shops or a showroom. This is our office / distribution address. 
Click here for our return address per country.

Office address;
TopVintage
Wiebachstraat 9
6466 NG Kerkrade
The Netherlands

TopVintage.nl Ltd
Chamber of Commerce no: 57599238
VAT no. NL8526.52.197.B01
Founded: April 1 2008


Press inquiries: Let's get in touch!


Advertising, sales and affiliates
Do you need high-res images? Would you like to collaborate with us as an influencer or do you have a question concerning advertising, sales or our affiliate programs?
Please contact* our Communications & Marketing department by email: [email protected]


No soliciting policy: due to numerous demands, we don’t accept cold calls.

 

IT-Security & Privacy

Are you an IT-Professional or Security Researcher who wants to report any technical security issues, such as vulnerabilities, suspected data leaks, privacy incidents or abuse? Please send an e-mail to [email protected].

At TopVintage we take security and privacy very seriously. All reported vulnerabilities and incidents will be investigated.

Shop Assistant