Reviews from our customers

This is the second time I’ve had incorrect sizing from this site.
Your size chart clearly lists the Large as a UK12, so that’s what I ordered. I received a UK14. Now it’s too big and it’s certainly too expensive to ship back. Why can’t you guys just list the sizes as the venders mark them? I guess I’ll just buy directly from Collectif from now on. Lesson sufficiently learned now. Goodbye forever, it was fun while it lasted. ✌

Dear Whitney, I'm very sorry to hear you got confused by our comparison to UK sizes. Please note that this is our own size chart, with our own comparison. Since every brand can use different sizing, it is very important to always compare your measurements in centimeters or inches with our size chart to determine the right size. I will e-mail you to further discuss the matter and find a solution together! 

Kindest regards,
Nicole
Customer Support

I had high expectations of this dress and when it came back in stock I was so happy to order it. However, when I tried it on it didn't look like the photo. The seam cuts right across the bust area and made it look a bit strange. The seam is placed high up and therefore made my chest look a bit odd. On top of this the flowy sleeves made me somehow look chunky, making my shoulders look wider than they actually are, so sadly I had to return this dress.

Dear Elaine, I'm sorry to hear you're disappointed in the fit! I will e-mail you right away so we can have a look together and determine why it doesn't fit you as expected. 

Kindest regards,
Nicole
Customer support

The glamfemne crystal earrings are way bigger than on the model.

The enamel art deco earrings quality is so far from expected, so disappointed that I didn't bother to even open the bag and try them.

The black bolero bluse is lovely, but runs big in size. Keep that in mind when ordering. Unfortunately, my size is no longer available in black.

The collective flowers are the best choice for this order. Bit prisy though, but will look perfectly vintage on a summer dress, cant wait to wear them.

Dear Mrs M, what a pity not all items were a match this time! Did you know that you can find the dimensions of all earrings on the item's page? Hopefully this information will prevent you from future disappointments ;-)

Kindest regards,
Nicole
Customer Support

I was immediately in love with the beautiful green. Great cut, mega fit. Unfortunately, I am a little disappointed because I expected more from such a high-priced coat and from Collectif. For 182 euros I actually expect the coat not to pill under the arms after 2 weeks of wear

Dear Sonja, I'm sorry to hear the quality doesn't live up to your expectations! I will e-mail you to see if we can find a solution together :-)

Kindest regards,
Nicole
Customer Support

So comfy and perfect for every occasion, winter, rain, summer or fall. Also good quality material. I've had this pair for 5 yrs now and they still look brand new! I bought loads of stuff from Top Vintage since I first discovered it and I always reccomend it to others because every single item is beautiful and unique. Keep it it up!

I was hoping for a much better fit on these ones, but sadly they're not meant for my measurements. I ordered an XL and on my 45inch hips, they're too tight and the pockets bulge. I have a 35inch waist, and the waist in this size is too big for me. I'm 168cm tall and the pants are also too long. Material quality is poor, I was expecting it to be thicker.

Dear Carlie, I'm sorry to hear you were disappointed in this item! I hope you'll have better luck next time; should you need more advice about the sizing or material of a certain item you can always contact us of course. We're happy to help and assist you :-)

Kindest regards,
Nicole
Customer Support

Der Mantel ist einfach HAMMER :). Die Bluse mit Füchsen lovely. Die Größe M scheint etwa zu größer als gedacht (wie bei dem roten Rock mit Igeln -aber das kriege ich schon hin).
Ich freue mich immer über die Bestellungen, nur finde ich Schade, dass ich bei den letzten Bestellungen keine kleinen Überraschungen mehr in dem Paket hatte :(.

Hallo Martina, wir verschicken leider keine Überraschungen mehr. 2021 wollen wir noch nachhaltiger vorgehen. Eine der Entscheidungen, die wir deshalb getroffen haben, ist, keine TopVintage-Goodies mehr in den Paketen zu versenden. Trotz der Tatsache, dass dies bei deinem Einkauf immer ein schönes Extra war, verursachen die Produktion und das Material (wie z. B. Kunststoff) unter anderem eine unnötige Belastung für die Umwelt. Wir hoffen, dass wir dich trotzdem immer noch mit unseren Kollektionen glücklich machen können. Zu besonderen Anlässen werden wir dich gelegentlich noch mit einem süßen Goodie überraschen. Aber also nicht bei jeder Bestellung. Das macht das Ganze auch viel spezieller! 

Liebe Grüße,
Alexandra
Kundenservice 

This coat ran really small, particularly in the hips.
I always wear XS, but had to return, which incidentally cost $52 dollars, as there are no return labels issues. I will think twice before buying from here again.

Dear Risa, what a pity that the coat was too small! Every brand can have a different fit, so it's always important to compare your measurements to our size charts to determine the right size. We try to prevent our customers from having to return items by taking the measurements of every item and trying them on ourselves. Should you ever hesitate about the sizing in the future, don't hesitate to contact us for advice. We're always happy to help! :-)

Kindest regards,
Nicole
Customer Support